Current as of 11 July 2023

Privacy policy

Hubble Pty Ltd (ACN 642 106 107) of Suite 8, Stone & Chalk, Marnirni-apinthi Building, Lot Fourteen, North Terrace, Adelaide SA 5000 (referred to as "we," "us," or "our") understands the importance of your privacy and is committed to protecting it. This Privacy Policy outlines how we handle information about you.

We may modify or amend this Privacy Policy from time to time. We will display a notice on our website indicating when any such revisions have been made. This Privacy Policy was last updated on 11 July 2023. By continuing to use our services, you consent to the collection and use of your information in accordance with this Privacy Policy.

1. Collection of Personal Information

Personal information is information or an opinion about an individual, or an individual who is reasonably identifiable, whether true or not and whether recorded in material form or not. We may collect personal information from you when you:

a. Purchase goods or services from us:

We collect the personal information you provide during the ordering process or in the course of the purchase.

b. Visit our website:

Information may be collected through your interactions with our website.

c. Participate in any event, activity, or competition organised or run by us:

We collect information about your experiences with us to ensure we provide value to our clients.

d. Contact us by any method, such as telephone, email, post, facsimile, or in person:

We collect information about you so we can tailor our marketing to you.

The personal information we collect may vary depending on the nature of your interaction with us but may include your name, date of birth, address, contact details, and any communications you send to us. On some occasions, we may collect information about you from a third party. In such instances, we will determine if we would have been entitled to collect such information from you, and if not, we will take appropriate measures to protect your privacy.

2. Our website

When you visit our website, certain information may be automatically collected, including your IP address, the date and time of your visit, the pages you access, and the browser you are using.We may use cookies or similar technologies to collect information about your usage of our website. Most browsers are set to accept cookies by default, but you can modify your browser settings to reject cookies. However, note that rejecting cookies may limit your access to certain functions on our website.

3. Use of Personal Information

The personal information we collect is generally used to provide products or services to you and to improve your experience with our website and offerings. Additionally, we may use your information for the following purposes:

a. Providing information about our products and services.
b. Sending promotional emails or notifications.
c. Conducting marketing activities and market research.
d. Responding to your inquiries or suggestions.
e. Improving the quality of our products, services, and website.

You have the option to opt out of receiving marketing information by notifying us accordingly or by using any unsubscribe facility we provide.

4. Sharing your personal information

We may disclose your personal information to our affiliated companies and third-party service providers who assist us in conducting our business. We ensure that these third parties handle your information with confidentiality and only use it for the purpose of assisting us. In limited circumstances, we may agree to share your personal information with third parties for joint marketing purposes, but we will always provide you with the option to opt out.

5. Accessing and Correcting Your Personal Information

Upon request, we will provide you with access to the information we hold about you and correct or update that information, unless an exception applies under relevant privacy legislation. To request access or correction of your personal information, please contact us using the contact information provided below.

6. Protecting Your Personal Information

We take reasonable measures to protect your personal information from unauthorised access, disclosure, or loss. These measures include implementing physical, technical, and administrative security safeguards.

7. Change of Policy

We may modify or amend this Privacy Policy from time to time. A notice will be displayed on our website for a reasonable period after any revisions have been made. The current version of this Privacy Policy will be available on our website.

8. Contact Information

If you have any queries or concerns regarding the collection, use, or management of your personal information, please contact us at:

Hubble Pty Ltd
Suite 8, Stone & Chalk, Marnirni-apinthi Building
Lot Fourteen, North Terrace
Adelaide SA 5000
Email: info@hubble.sh
Phone: (08) 7078 3065

If you have a complaint, we will endeavour to respond as soon as possible. If you are dissatisfied with our response, you have the right to make a complaint to the Office of the Australian Information Commissioner by phone at 1300 363 992 or by email at enquiries@oaic.gov.au.